BillyBets Privacy Policy

At BillyBets, we take your privacy seriously and are committed to protecting the personal data you share with us when you use our platform. This BillyBets Casino Privacy Policy explains what information we collect, why we collect it, how we use it, and the choices you have regarding your data. By accessing our site or creating an account with BillyBets, you agree to the practices described below.

Information We Collect

We at BillyBets collect several categories of information to operate our services, process transactions, and comply with our licensing obligations under Anjouan Gaming, Government of the Autonomous Island of Anjouan, Union of Comoros. The data we gather includes:

• Registration details such as your name, date of birth, email address, phone number, and country of residence
• Identity verification documents required for KYC and AML compliance
• Payment information related to deposits and withdrawals, including details for Interac, Visa/Mastercard, MiFinity, Bitcoin, Ethereum, Litecoin, USDT, USDC, and other supported currencies
• Gaming and betting activity, including games played, wagers placed, and bonus usage
• Technical data such as IP address, device type, browser information, and login timestamps
• Communications you send us through LiveChat, email, or the Help Centre

How We Collect Your Data

Our BillyBets platform gathers information directly when you register, deposit, withdraw, or contact customer support. We also use cookies and similar tracking technologies to understand how you interact with our site, which pages you visit, and which games you prefer. Here at BillyBets, we may also receive information from third parties such as payment processors and identity verification services to confirm your eligibility to play.

How We Use Your Information

Our Billy Bets team uses the information we collect for several legitimate purposes, including:

• Verifying your identity and age before allowing deposits or withdrawals
• Processing transactions and maintaining accurate withdrawal limits based on your VIP level
• Preventing fraud, money laundering, and other illegal activity
• Personalising your experience, including offers such as our welcome bonus and reload promotions
• Communicating important account updates, security alerts, and promotional offers where permitted
• Complying with regulatory obligations under our Anjouan Gaming licence

At BillyBets Casino, we do not sell your personal data to third parties for marketing purposes. Any sharing of information is strictly limited to what is necessary to operate our services, meet legal requirements, or protect our platform and players.

Cookies and Tracking Technologies

We use cookies to improve your experience while browsing our site. These small files help us remember your preferences, keep you logged in, and analyse traffic patterns across our 30 localized versions available in 18 languages. You can manage or disable cookies through your browser settings, though doing so may limit certain functionalities of our platform, including access to BillyBets login features or personalised bonus offers.

Sharing Your Information

We may share your personal data with:

• Payment providers to process deposits and withdrawals across our supported currencies
• Regulatory authorities as required under our gaming licence
• Identity verification and fraud prevention partners
• IT and hosting providers who support our technical infrastructure

We require all third parties handling your data to maintain appropriate security standards consistent with our own commitments to data protection.

Data Security

Our Billy Bets security measures include encryption, secure servers, and restricted internal access to personal information. We continuously monitor our systems to detect and prevent unauthorized access. Despite these precautions, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security of your data.

Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal and regulatory obligations, resolve disputes, and enforce our agreements. Account and transaction records may be kept even after account closure where required by applicable law.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data. These may include the right to:

• Request access to the information we hold about you
• Ask us to correct inaccurate or incomplete data
• Request deletion of your data, subject to legal retention requirements
• Object to or restrict certain types of processing
• Withdraw consent for marketing communications at any time

To exercise any of these rights, you can contact our support team at cs@billybets.com, and we will respond in accordance with applicable regulations.

Restricted Jurisdictions

Our services are not available to residents of certain restricted countries, including but not limited to the United States, United Kingdom, Ukraine, Russia, and several others listed in our Terms and Conditions. If you access BillyBets from a restricted location, we reserve the right to suspend your account and limit data processing accordingly.

Children's Privacy

Our platform is intended solely for individuals who meet the legal gambling age in their jurisdiction. We do not knowingly collect information from minors, and any accounts found to belong to underage users will be closed immediately, with associated data handled in accordance with applicable law.

Responsible Gaming and Your Data

We may use certain account data to monitor patterns associated with problem gambling and to support our responsible gaming initiatives. This may include tracking deposit frequency, session duration, and loss patterns to help us identify when additional support or self-exclusion tools may be appropriate.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any updates will be posted on this page, and we encourage you to review it periodically. Continued use of our services after changes are published constitutes acceptance of the revised policy.

Contact Us

If you have questions about how we handle your personal data, or if you wish to exercise any of your privacy rights, please reach out to our support team through LiveChat, available 24/7, or by email at cs@billybets.com. Our BillyBets Casino team is here to help address any concerns regarding your privacy and data protection.